Insurance & Billing

Insurance We Accept

You have one question before you book: is this covered.

We check your benefits before your first visit Book My Visit

Fair question. Here is the honest answer, including the part most clinics skip.

Plans and programs we work with

  • Regence BCBS
  • Anthem
  • First Choice Health
  • Medicare
  • Washington L&I
  • Oregon Workers’ Compensation
  • Department of Labor (DOL)
  • Auto insurance
  • Aetna
  • Cigna
  • Humana
  • PacificSource
  • Moda
  • HealthNet
  • Multiplan
  • Prime Health Services
  • Providence
  • TriWest
  • Tricare

Do not see your card on that list? Call (360) 989-1200 and we will look into it for you.

Out-of-network, but we can still see you

We are out-of-network with Molina and United Health Care. That is not a no. It means the billing works differently: you pay us directly, and we give you what you need to file for reimbursement with your plan.

In network is not the same as covered

Almost nobody knows this, and that is not your fault. Nobody explains it.

In network means we have a contract with your insurance company. It says how we bill them. It does not tell you what your particular plan pays for hand therapy or occupational therapy.

Two people can carry the same insurer’s card and owe completely different amounts. Same logo, different plan.

Where plans differ

  • Visit limits. Some plans cap therapy visits per year. Some do not.
  • Authorization. Some plans want approval before you start, or again after a set number of visits.
  • Referral rules. Some plans want a physician referral on file before they will pay.
  • Your share. Deductible, copay and coinsurance all depend on where you are in your plan year.

That is why a blanket yes or no on this page would be worthless to you.

We check your benefits before your first visit

You should not have to guess, and you should not have to sit on hold to find out.

Give us your insurance details and our front desk calls your insurer, verifies your specific benefits, and tells you what we find. Visit limits, authorization requirements, what you can expect to owe.

What we will not do is quote you a number we have not looked up. We tell you what your plan actually says, not what we hope it says.

Use the benefits check below and we will do the calling for you.

Work injuries, auto claims and federal cases

All handled here.

Washington L&I. Oregon workers’ compensation. Department of Labor claims. Auto insurance claims after a crash.

These come with their own claim numbers, authorizations and paperwork, and they are their own kind of exhausting. Bring what you have, including your claim number and your claim manager or attending provider, and the front desk works that side of it with you.

What to bring to your first visit

  • Your insurance card and a photo ID
  • Any referral or post-op protocol from your surgeon or physician
  • Your claim number, for a work injury or auto claim
  • Anything you have been given already: a splint, a brace, a home program

Still not sure?

Then let us find out for you. Fill in the benefits check below, or call (360) 989-1200 and ask for the front desk.

The paperwork is our job. Your job is the hand.

The Boring Stuff, Handled

Insurance and paperwork, without the headache.

Plans we accept

We check your benefits before your first visit and tell you exactly what we find. Being on this list is not the same as your plan covering therapy, so we verify yours.

  • Aetna
  • Cigna
  • Humana
  • Medicare
  • Regence BCBS
  • And more

Don’t see your plan? Call us. We’ll check for you: (360) 989-1200

Out-of-network with Molina and United Health Care. We can still see you and give you what you need to file for reimbursement.

Know before you come in

Send us your insurance details. We verify what your plan covers, then call you with the answer. No guessing at the front desk.

Your details are used only to verify your coverage, nothing else. Then a real person calls you with what your plan says.

Book Your Visit

Ready when you are.

Request a time and a real person from our front desk calls you back to get you scheduled. No phone tree. No ‘someone will reach out.’ Just a plan.

  • Hours Mon–Fri 7:00am–5:00pm · Sat–Sun closed
  • (360) 989-1200 Prefer to talk now? Call us.
  • One-on-one with a licensed Occupational Therapist, every visit

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So we know who to look for when you walk in.

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Gabbert Clinic

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